CSI: IT ; The Pebkac diaries

Sometimes I am amazed when someone with no technical knowledge suggests a brilliant solution to a problem I have been slaving over. Other times..well..I realize if it wasn't for the people that come up with the dumb solutions, I wouldn't have a job. The other day a computer froze at my workplace, and the woman who noticed it called me and was stumped by this. She told me she restarted the computer and for some reason when it came back on it was the same frozen screen, everytime, she even unplugged the computer and alas, when she plugged it back in, it was frozen still. Now this woman likes to think she knows a lot about computers and frequently questions my solutions. So I thought to myself, what a predicament! I must go at once! I arrived at the scene of the crime to discover a frozen computer, just like she described. To humor myself, I tried restarting it and, shock and amazement, it fixed the problem. However I discovered one piece of evidence that made me realize why her restarting did not fix the problem. When I arrived, the monitor cable was unplugged, helping me to reach my conclusion that she 'restarted' the monitor. But then again, this woman knows everything, so I suspect some foul play, maybe she's trying to trick me into thinking she's 'uneducated' so she can hack into the system when I let my guard down. This situation also made me want to buy some sort of insulting t-shirt off of thinkgeek...and maybe a tin foil hat.